All orders are sent with DPD, they deliver most orders the next day but please allow up to 3 days for delivery. We only ship on Mondays and Thursdays, which aim to be delivered on Tuesday and Friday.
Orders placed before midnight Saturday will be shipped Monday and orders placed before midnight Tuesday will be shipped on Thursday.
Unfortunately, we are unable to deliver on weekends (Saturdays & Sundays).
Please note there may be delays in postage/delivery due to Covid-19.
Furthermore, due to the nature and fragility of our products we are unable to ship internationally. Sorry for the inconvenience.
Please make sure that someone is home or available at the delivery address at the time of delivery. Unfortunately, I take no responsibility for the delay or spoiling of items if they are unable to be delivered. Similarly, if delivery is requested to an alternative address or pick up location, the recipient assumes responsibility for any delays this may cause as DPD need to arrange for an alternative delivery route.
Upon dispatch you will receive a dispatch email which will include a DPD tracking number, this can be used to manage your delivery, you will also be able to access your 1-hour delivery timeslot.
CUPCAKES & ROUND CAKES
Unfortunately, we are unable to send cupcakes or round cakes with DPD. Currently, we can only deliver locally or arrange collection from our kitchen in Leyton, London.
Please contact us prior to ordering to discuss our different options.
Please do not select DPD shipping at checkout when ordering cupcakes or round cakes.
LOCAL LONDON DELIVERY
Local London delivery is available on cupcakes and round cake orders. We can deliver your bespoke cakes for a small fee across London. Please message up prior to ordering to discuss delivery options, pricing, and times.
If the order is placed before discussing London delivery, an additional invoice will need to be processed to cover the cost of delivery.
Please note we are based in Leyton and currently can't deliver to NW OR SW postcodes, due to the increase in traffic throughout London. Postcodes that fall within the London congestion zone will incur an additional fee.
Please do not select DPD shipping at checkout when ordering cupcakes or round cakes for Local London Delivery.